Print your imageArticle 1 – Seller identification
The website pacifier-baby.com is operated under the commercial name Pacifier Baby.
The seller specializes in the online sale of personalized baby products.
Article 2 – Scope of application
These Terms and Conditions of Sale apply to all orders placed on the website pacifier-baby.com.
Placing an order implies full and unconditional acceptance of these Terms and Conditions.
Article 3 – Products
The products offered are personalized baby items, including pacifiers, pacifier clips, pacifier boxes, bodysuits, bibs, hats and booties.
All products are customized according to the information provided by the customer at the time of ordering.
Product images and visuals are provided for illustrative purposes only and are not contractually binding.
Article 4 – Prices
Prices are displayed in euros (€), including all applicable taxes.
Shipping costs are clearly indicated before the final order confirmation.
The seller reserves the right to modify prices at any time. The applicable price is the one in effect at the time of order placement.
Article 5 – Order process
The customer selects the products, enters personalization details and validates the shopping cart.
The order becomes final once full payment has been received and an order confirmation email has been sent.
Article 6 – Personalized products
Personalized products are manufactured exclusively based on the information provided by the customer.
The customer is solely responsible for the accuracy of the personalization details (name, spelling, dates, etc.).
In accordance with European consumer law, personalized products are not eligible for withdrawal, return or refund.
Article 7 – Payment terms
Payment is required in full at the time of order.
Accepted payment methods include credit/debit card and PayPal, processed through secure payment platforms.
Article 8 – Order preparation
Orders are prepared after payment validation.
The average preparation time is between 1 and 2 business days, depending on the complexity of the personalization.
Article 9 – Shipping and delivery
All orders are prepared and shipped from France.
Delivery times depend on the selected carrier and the destination country.
Estimated delivery times are provided for information purposes only and do not constitute a contractual commitment.
Article 10 – Receipt of the order
The customer must check the condition of the package upon delivery.
Any issue (damaged product, missing item) must be reported within 48 hours of receipt.
Article 11 – Liability
The seller’s liability is strictly limited to the total amount of the order.
The seller cannot be held responsible for improper use of the products.
Article 12 – Legal warranties
Products benefit from applicable legal warranties, except for issues resulting from personalization or misuse.
Article 13 – Personal data
Personal data collected is necessary for order processing and customer relationship management.
In accordance with the General Data Protection Regulation (GDPR), customers have the right to access, rectify and delete their personal data.
Article 14 – Intellectual property
All content on the website pacifier-baby.com is protected by intellectual property laws.
Any reproduction, distribution or use without prior authorization is strictly prohibited.
Article 15 – Force majeure
The seller shall not be held liable for delays or failures resulting from events beyond reasonable control, including force majeure.
Article 16 – Governing law and disputes
These Terms and Conditions are governed by French law.
In the event of a dispute and in the absence of an amicable solution, the competent courts shall be those of the seller’s registered office.
Article 17 – Acceptance of the Terms
By placing an order, the customer acknowledges having read and fully accepted these Terms and Conditions of Sale.